ST HELENS AND KNOWSLEY HOSPITALS NHS TRUST – TEACHING HOSPITAL: BURNS AND PLASTIC SURGERY, MATERNITY, SEXUAL HEALTH CLINIC…
BEST PATIENT EXPERIENCE IN THE NHS: ST HELENS STAFF ARE GUIDED BY THE TRUST’S VISION IN THEIR DELIVERY OF EXCELLENCE
The St Helens Merseyside Hospital is located in St Helens Merseyside and serves about 350,000 people who mainly reside in the surrounding area of Knowsley, Halton, St Helens and Liverpool.
In addition to providing a very large range of services like maternity, burns and plastic surgery, neonatal services and much more, the aim of the St Helens Teaching Hospital is to provide the best quality in both care and patient experience.
The hospital’s values are very much shared by its 7,000 staff, who work to put these values into action day-by-day, helping to ensure all patients receive the best possible care. In this, they are inspired by the Five Star Patient Care chart and the Trust’s annual objectives.
The 5 watchwords of the chart are simple yet fundamental to the hospital’s goals: safety, care, communication, systems and pathways. These five watchwords are at the heart of the drive to meet the best standards of professional care.
The St Helens hospital has won considerable recognition for its commitment to patient welfare, with accolades since 2014 including:
– Best Patient Experience in the NHS
– Cancer services rated 4th best in the country
– Ranked highest in Cheshire and Merseyside for staff recommending the hospitals for the care of their friends and relatives
– Ranked in the top 100 places to work in the NHS
ST HELENS DEPARTMENT AND SERVICES: A COMPLETE RANGE OF PROCEDURES
St Helens and Knowsley Teaching Hospitals NHS Trust provides more than 100 services across 8 departments on two sites: St Helens and Whiston.
These specializations include Maternity and Gynaecology, Burns and Plastic surgery, Radiology, Gastroenterology, Pathology services, a Sexual Health Clinic, Trauma and Orthopaedic Surgery, Children, Young People, Paediatric and Neonatal services.
Since its opening in 2008, the new St Helens Hospital has included the redevelopment of Whiston Hospital. At the forefront of medical technology, it also holds a wide range of outpatient clinics, state-of-the-art diagnostic suites, x-ray, fluoroscopy, ultrasound, Dexa Scan, MRI/CT scan, an expanded day case surgery suite and up-to-date, ultra-clean operating theatres. This modern equipment contributes to the high quality of care, diagnostics and surgery to be found at the hospital.
The St Helens medical centre also includes major units such as:
– The Lilac Centre chemotherapy unit
– Burney Breast Unit
– Seddon Rehabilitation Unit (serious injury and illness)
– Duffy Suite (intermediate care unit)
– Allen Day unit (older persons outpatient unit)
Moreover, a wide range of facilities will help to make a visit or an overnight stay to the hospital easier for inpatients, outpatients and visitors alike: plenty of car parking, including disabled parking, a free shuttle bus service, a public phone, cash machine, several shops and cafés like Costa Coffee….